Thank you so much for choosing Glassy Skin Co. — where your glow is our priority. To ensure the best experience for all clients, please review the following policies before your appointment.

Booking & Payment

• A $50 deposit or a valid card on file is required to secure your appointment. This goes toward your total.

• Full payment is due at the time of service. We accept Visa, Mastercard, American Express, Interac Debit, Apple Pay, Google Pay, contactless tap, and e-transfer/cash.

Cancellations & Rescheduling

• We kindly ask for at least 24 hours’ notice to cancel or reschedule.

• Late cancellations or no-shows will result in a forfeited deposit or a 50% service charge.

• No-shows will be charged 100% of the service total. Repeat no-shows may be restricted from future bookings.

Late Arrivals

• Please arrive on time. If you are more than 10 minutes late, your appointment may be shortened or rescheduled out of fairness to other clients.

Studio Etiquette

• Please silence your phone and limit calls during your session.

• No additional guests unless previously approved.

Health & Safety

• If you are sick or experiencing symptoms, please reschedule. We reserve the right to turn away clients who arrive visibly unwell.

• Certain treatments have contraindications. Please be honest during your consultation so we can safely customize your service.

Results & Expectations

• Results vary by skin type and lifestyle. Consistency and proper home care are key. No guarantees can be made.

Photo & Content Policy

• We occasionally take photos/videos for marketing purposes. If you prefer not to be featured, just let us know — your privacy is always respected.

Returns & Refunds

• Due to the nature of services and skincare products, all sales are final. No refunds are offered once a service has been performed or a product has been opened.

Privacy

• All client information is kept strictly confidential. We do not share your data with third parties. Your trust means everything.

Last Updated: April 1, 2025